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YOUR PRIVACY IS PROTECTED
At chinadirectstore.com, we are committed to
protecting your privacy online. Our Privacy Policy
demonstrates our firm commitment to protecting
the privacy of our customers. We use the information
that we collect about our customers to fulfill
product and service purchases and to create a
more personalized online experience.
When you shop at chinadirectstore.com, we collect
transactional information, or Personally Identifiable
Information, from you such as your name, telephone
number, e-mail address, billing address, shipping
address, credit card or other payment information
and a password. chinadirectstore.com uses customer
information only for the purposes of filling orders,
contacting purchasers to inform them of their
order status.
RETURNS AND EXCHANGES
Our policy is to accept merchandise returned
as long as it is returned in the original condition
that it was shipped, with no visible signs of
wear. Returns must be made within 14 days of original
shipment date. The merchandise should also have
all tags and stickers, as well as your invoice
or packing slip. Shipping is not refundable. In
addition, the customer is responsible for all
shipping charges to and from China Direct Co.
Please include a check or credit card number for
the amount sufficient to cover the shipping charges.
Please allow 3-4 weeks for return and 2 weeks for
exchange.
Sale
and liquidation items are not returnable.
All returns and exchanges should be shipped to:
NEW CENTURY BUSINESS LLC
206 W 3rd Street
Dover, OH 44622
POINTS TO REMEMBER
1. Exchanges or returns for merchandise ordered
online must be shipped to chinadirectstore.com
within 14 days after the date you received the
merchandise.
3. Allow 1 - 2 billing cycles for credits to
appear on statement.
4. Refunds will be made on an individual basis
and credit cards will be recredited minus the
shipping charges.
We're
not responsible for any lost packages.
Shipping
Guide for international orders:
Our system won't calculate international shipping
automatically. The shipping charge in your check
out is US domestic charge only. We'll email you
shipping charge for your approval before we
process your credit card payment.
Shipping for all countries (except Canada):
$23.95 for 1 to 2 pairs (International Flat
Envelope); $47.9 for 3 to 4 pairs (2
International Flat Envelopes); $59.95 for 5 to
10 pairs (International Flat Box). Canada
Shipping: $11.95 for 1 pair (International
First Class/No Tracking Info); $19.95 for 2
pairs (International Flat Envelope); $40.95 for
3 to 10 pairs
(International Flat Box).
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